Are you trying to access your Citibank government travel card account but are having trouble logging in? You’re not alone! Many cardholders are having trouble with the login page, so we’ve provided an easy guide on how to login to your Citibank government travel card account and what steps you can take if you encounter an error or don’t remember your password. Follow these steps and get back on track today!
Step 1: Create an account
Creating an account with a Citibank government travel card is quick and easy. First, you’ll need to visit the site and enter some basic information like your birth date, email address, and phone number. You’ll also need to choose whether you want your card sent by mail or received digitally (downloadable) in the form of a QR code that can be used on your smartphone. Once this step is completed, you’ll be prompted to activate your account within 24 hours. The activation process only takes about five minutes and is accomplished by receiving or entering a one-time-use verification code via text message or email.
Step 2: Activate your card
Follow the link in the confirmation email and select the Active New Card option. Choose your language. Enter your last name, card number, date of birth, and zip code on the next page. On the following page, enter your password and click Verify.
Step 3: Add payees
Once you’re set up, it’s easy to save your information for future use. To add a payee:
– Enter the payee name and account number. – Set the frequency (monthly, quarterly, semi-annually, annually). – Check that the date of your last transaction is correct. – Click Save Payee.
Step 4: Set up alerts
If you are a frequent traveler, setting up email alerts is a simple way to stay on top of important information. To set up an alert, click Account Alerts and then click Add Alert. Then, choose the appropriate notification you would like to receive: ATM withdrawal fee exceeded, monthly statement due date approaching soon, ATM withdrawal limit reached.
You can also set up an SMS text alert by clicking on Alert Services. SMS notifications are another great way for you to stay informed about your account. You can set them up for the same types of notifications that are available for email alerts as well as possible fraudulent transactions.
Step 5: Log in using your username and password
Now, if you want to log in for the first time, follow these steps:
1. Make sure that you have a Windows-based operating system (Windows 7 or 8). You can install Citibank’s Mobile Banking App from the Windows Store on your PC if you don’t already have it.
2. Enter your account number and PIN code and tap the Log In button at the bottom of the screen. The Authenticate with SecureID prompt will appear next, so please follow its instructions. If you don’t have a card containing a SecureID icon, then tap Log In again after entering your account number and PIN code on the screen.